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Closer
Description
 
The primary purpose of a Closer is to manage the customer relationship through the closing process. This will include efficient use of our technology systems to apply proper closing and funding procedures for all types of first and second mortgages. The Closer will obtain essential documentation to accurately prepare closing documents and disburse funds in accordance with salability guidelines. The Closer must have knowledge of internal policies and procedures and adhere to requirements of secondary market sources (FNMA/FHLMC, FHA, VA, private investors, and all Home Equity products).

The Loan Closer is expected to proactively create and maintain a close relationship with all parties involved in the mortgage transaction. Superior customer service is paramount to meet both internal and external expectations.

The Closer works as part of a Team but is individually responsible to prioritize their own tasks to appropriately balance the position’s fulfillment demands. Adherence to established turn time, productivity and quality metrics is a requirement. The Loan Closer is to use independent judgment/decision-making to look at ways to improve the fulfillment process through information received from our customers.

Specific Duties:
 
   Maintain close communication with customers, Sales partners, third party Vendors and Operations Team Lead to ensure proper and timely fulfillment.
   Send written requests or make phone calls to customers, attorneys, Realtors, and other third parties to obtain additional information required.
   Use of operating system as a tracking method to record status and customer information.
   Review and apply new information received regarding investor and underwriting guidelines, company policies, processing procedures, etc.
   Issue customer correspondence.
   Follow Re-disclosure requirements, TIL’s and any agency specific documents.
   Verify underwriting and funding conditions are signed off on underwriting approvals.
   Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements.
   Ensure borrower obtains adequate Homeowners insurance coverage (flood, wind).
   Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations.
   Schedule the closing.
   Confirm loan information in the fulfillment system is accurate.
   Verify loan terms including rate, term, price and ratios have not gone outside of allowable tolerances per established guidelines.
   Perform State High Cost testing (if applicable by state) and take action required to ensure the loan is closing within guideline.
   Prepare and deliver closing documents within required timeframe.
   Review final Hud-1 for accuracy and compliance.
   Reconcile within the fulfillment system.
   Verify seller and lender credits, funds on deposit, payoff of debt (if applicable) and ensure borrower has met minimum investment requirements (if applicable).
   Follow up with closing/escrow agent to verify consummation of loan, disbursement of funds and advise of any problems or concerns.
   Reconcile loans that have not funded and retrieve funds from closing agent.
   Ship loan to post closing.
   Meet established productivity levels and turn around times as set by Senior Management.
   Perform various additional tasks as assigned.

When making decisions, the Loan Closer will need to consider the customer, other parties involved in the process, Company policies and procedures, TIL regulations, underwriting guidelines, investor and agency guidelines, marketing programs and our Compliance and Ethics Code.

 
Education/Work Experience
 
High school diploma. College education helpful.
Minimum of two years mortgage document experience or equivalent in preparing mortgage loan closing documents.
Excellent communication skills (written, verbal, listening).
Excellent interpersonal skill
Sound judgment skill
Detail oriented and well organized
Ability to handle frequent change
Ability to maintain confidentiality and adhere to company privacy police
Ability to meet attendance standards and work overtime as determined by Senior Management
Creative/innovative problem solver
High level of integrity
Self motivated/takes initiative
Bi-lingual skills a plus
Proficiency with computers and the keyboard


Compensation
 
Salary Range - Extremely Competitive plus production bonuses.
Company Benefits.

To apply, simply attach a current resume to your email and send it to HR@bondstreetloans.com.   Please indicate the position you are applying for.

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Bond Street Mortgage LLC NMLS #140489
115 West Century Road Suite 115, Paramus, NJ  07652
Office:  (201) 490-4232
Toll Free:  (888) 588-5522
loaninfo@bondstreetloans.com
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