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Client Associates

Description

 
The Client Associate role is a sales support position, typically providing dedicated administrative and sales support to multiple Mortgage Consultants. Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular Mortgage Consultants. For some clients, the Client Associate will often serve as the most frequent point of contact with the client.
 
Having such frequent contact makes the Client Associate a key contributor to client satisfaction and client retention, both of which are essential to growth in revenue and profitability. In addition, to the extent that the Client Associate can handle most routine matters, the time of the Mortgage Consultant can be better focused on revenue generating opportunities.
 
Frequent client contact, typically by telephone, but also in-person and by email * Resolving client inquiries and complaints and determining which issues require immediate elevation to the Mortgage Consultant or a member of the branch management team * Account administration & maintenance
 
 
 
Education/Work Experience
 
High school diploma. College education helpful.
Minimum of 1+ years professional or relevant internship experience required.
Prior knowledge of mortgage products, policies & procedures is helpful.
Strong client service & technical skills (MS Word & Excel).
Strong communication, time management and organizational skills are required.
 
Compensation
 
Salary Range - Extremely Competitive plus production bonuses.
Company Benefits.

To apply, simply attach a current resume to your email and send it to HR@bondstreetloans.com.   Please indicate the position you are applying for.


 
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Bond Street Mortgage LLC NMLS #140489
115 West Century Road Suite 115, Paramus, NJ  07652
Office:  (201) 490-4232
Toll Free:  (888) 588-5522
loaninfo@bondstreetloans.com
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